Terms & Conditions
P&P / Shipping
The delivery charge varies depending on the item(s) you have ordered. We will ship your items within 2-5 days of receipt of payment. All packages will be sent via Royal Mail 1st Class Signed For.
The charge for Worldwide delivery is £10.00. All items are sent by Royal Mail Airsure Small Packets. For security reasons, we do not ship to P.O boxes.
We want you to be completely satisfied with your order. All items are thoroughly inspected before they are shipped and are packaged in such a manner that they should arrive completely intact. Due to the delicate nature of the merchandise, all sales are final. However, should you have any problems with your order, please contact us at firstname.lastname@example.org and we will work diligently with you to resolve the problem.
This merchandise should be treated as beautifully as they look.
Do not drop them or hit hard against anything. There is no warranty for broken or damaged merchandise. ALL SALES ARE FINAL.
*Prices and policies are subject to change without notice*
It is important to take good care of your jewellery to ensure its longevity. Follow the simple tips listed below to keep your jewellery sparkling:
* Always remove your jewellery before washing hands, showering or swimming. Moisture can cause stones to dull and become loose.
* Do not spray or apply alcohol or oil based perfume, hairspray, body lotions, hair grooming products, air fresheners, or any other alcohol-based substance on or near your jewellery. The alcohol or oil content will dull the finish of the crystals and metal parts. If you happen to tarnish your pieces, a jewellery cleaning cloth will easily remove any discoloration.
* Never leave your jewellery in the extreme heat or direct sunlight over long periods of time as this can cause colours to fade.
* Clean your jewellery by using a dry soft cloth or jewellery cleaning cloths. Never submerge in cleaning solution or water.
Chi22 London respects and values your privacy. We will never disclose your personal information to any organizations or individuals except when required by law. Chi22 London obtains information for the sole purpose of processing and updating your order and we collect email addresses of those who join our online mailing list.
Thank you for shopping with Chi22 London!